Connected

Network uptime and speed are critical elements to any web hosting provider and can often ‘make or break’ a hosting company.

We are proud to have all servers connected to the internet using a fully redundant network which has provided us with excellent uptime. Some key features include:

  • Juniper routing hardware
  • HP switching hardware
  • 100% infrastructure uptime SLA
  • 10+ gbps external connectivity
  • diverse DWDM fibre ring
  • dual redundant gigabit feeds to each rack
  • peers including Microsoft, Nildram, Bulldog, Cogent, NTL, Claranet, Google, HE, Akamai, the BBC, and hundreds more

The network is built by combining several reliable transit providers in a BGP mix where routes are constantly analysed and updated to ensure that data from our servers gets to those downloading it via the shortest route and quickest time.

Network BGP mix
Tiscali logo Tiscali 2x GigE transit
Interoute logo Interoute GigE transit
Telia logo Telia GigE transit
NTT logo NTT / Verio GigE transit
Cogent logo Cogent Communications GigE transit
LINX logo London Internet Exchange GigE peering
Amsterdam Internet Exchange logo Amsterdam Internet Exchange GigE peering

The building where our UK servers are collocated is the London Hosting Centre situated in the heart of London’s Docklands (E14). The datacentre boasts exceptional facilities which are important for the provision of high uptime hosting services.

  • 100,000 sq. foot of collocation space
  • APC InfrastruXure rack systems
  • purpose designed and built
  • advanced physical security
  • 24/7 on site engineers
  • raised flooring
  • backup power and UPS
Data Facility Pictures

CCTV monitoring panel showing the status of all camera equipment.
Proximity card reader for electronic door locks and sign to notify of CCTV usage.
Digital power meter for the PDU representing the amount of capacity used on each of the phases.

FM200 fire suppression systems.
One of the FM200 gas storage bottles.
Computer controlled fire panel controlling alarms, strobes, double-knock smoke detectors and the FM200 gas release system.


Remote status panel on one of the room PDUs showing the status of one of the redundant large 3-phase power feed coming from the UPS systems.


Pipework for the chilled water system that feeds the air conditioning. Water flows in to the DFUs (down flow units) at 7 degrees and returns at 12 degrees, keeping the suite at an even 22 degrees.
Fuse boxes for a DFU, emergency phone, FM200 gas hold-off button, and door access switches.
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